Contact Us:
Please feel free to contact us if you have any questions or comments. We appreciate feedback (good or bad) and we will try our best to assist you.

By using email:
Email Address to Contact us

By Web-Form:
 Contact Us

Enter your message in this manner:

1) Product Name you have issue with: ______
2) Product Version: _______
3) OS you are using ________
4) Help File you making: WinHelp,
HTML_Help (CHM), OmniHelp, RTF
5) Can you attach your help file? (*.sh6)
6) Priority: Urgent/ Normal
7) Your phone number: ________
8) Alternate email address: _________



Please provide an alternate email address if you are using ComCast, SBC Internet, AT&T Business, AT&T Wireless, Pacific Carrier or from California. For some unknown reason, the above-mentioned ISPs seem to block our emails without anybody to contact to remove from their blocked-sender-list.

Quick Privacy Policy:
We do not disclose "anything" about you to anyone else. No marketing information will ever be sent to you unless you request it. We honor requests to remove all (you) from our (computer) systems, forum and newsgroups. We remove non-important emails after five years. We are strong on privacy.


Phone Support:
We provide phone support for urgent cases. Our protocol is you provide a number and we will give you a call and provide remote assistance if possible.


Real-Time HelpDesk:
We offer dual-service Web-Forum and Newsgroup Support.

The Issue tracker is installed on Web-Forum for real-time bug tracking and resolution.